Frequently Asked Questions

1.) How does the custom design process work?

Please visit this link to see how the process works: The Custom Design Process

2.) I need a specific size that you don't offer what can I do?

We have a variety of sizes for all of our products. Email us at info@immaginiprints.com if you need a customized size!

3.) I have a picture I want printed on a canvas/framed print, how can I do that?

4.) Do you ship worldwide?

Our canvas prints and framed art prints ship to: The United States, The United Kingdom, Australia, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Spain, and Sweden. Our framed canvas prints only ship to The United States. If you are outside of our shipping zones please email us at info@immaginiprints.com and we will be happy to assist you!

5.) How long are shipping times?

Our canvas prints and framed art prints will arrive within 2-7 days, however our framed canvas print can take anywhere from 1-2 weeks.

6.) What's your return policy?

If you have an issue with your order please email us at info@immaginiprints.com and we will be happy to assist you!

7.) What happens if I receive the wrong item/have an issue?

If you have an issue with your order please email us at info@immaginiprints.com

8.) When will you release new collections?

At Immagini Prints we pride ourselves in our wide variety of designs, however we know that sometimes that isn't enough. That being said, we will create a new collection once we receive enough demand; if you want to see a new collection or get a custom design email us at info@immaginiprints.com or message us on Tiktok @immaginiprints.

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